$100,000 in 12 Weeks

It’s now the middle of May. New Year’s resolutions are long gone. 1Q12 is either in the bank or in the tank. 2Q12 is a question mark and some are starting to look forward to 3Q12, or even Labor Day because the nice weather really puts a damper on sales in May – August.

I truly hope that this doesn’t sound familiar, but trust me. Someone out there is saying, “That’s me!” and hoping that I’m about to share the golden nugget that will end the downward spiral once and for all, turn sales around so that 2012 winds up being their best year ever. This post is for that person.
I can tell you that spamming Twitter, LinkedIn groups, or writing three blog posts a day probably won’t work, but you’ll feel busy. Likewise, a new resolve to make 35 cold calls a day or send out 500 spam emails a day will keep you busy, but what kind of return have you gotten when you’ve done that recently and how long will you keep it up if you get similar results.
Now, think about the title of this post. What am I talking about? $100K in sales? $100K in commissions? $100K in profit? What would you like it to be? What do you think is impossible? What would be awesome if it did happen? Do you feel it? That’s the Secret at work.
Now don’t flip out. You don’t wish it and it is, but you have to get yourself in position.
So, now think about history. What happens to you? Do you sell, sell, sell? Then deliver, deliver, deliver? Then when you finish delivering, you sell, sell, sell? Then (you know). Or, do you have lots of leads, but they don’t want to talk to you? Or, do you hate the buyer/seller process? Do you sometimes feel like you could really help, but your prospect doesn’t get it? Or, does everything look good until a competitor gets in at the eleventh hour with a low-ball price or an off the wall proposal that stops the process and sends your prospect back to the drawing board? Or is it one of the 2,347 shit things that have happened to me since I started working over 40 years ago?
OK, so I’m an old guy! Let me ask you about some newer stuff. When was the last time that you got a sale through LinkedIn? Your blog? Twitter? Facebook? How about from a referral? Somebody you met at a networking event? Trade show? PPC campaign? What are you doing and what should you be doing? What’s working and what’s not? (That reminds me. Please complete this survey if you haven’t already.)
So, let’s wrap this up!
It’s not about what’s happened in the past. It’s what needs to change to get different results in the future?
It’s not about followers, tweets, connections or leads. It’s about how do they all relate to $100,000?
It’s not about how much change you can do yourself, but how much change will happen with Rick alongside saying, “Been there. Done that. Let’s go!”
So, this is my suggestion. If you have a brother, sister, son, daughter, husband, wife or best friend that you think would like my help to get $100,000 in the next 12 weeks, send them an email and let the Secret take over.

Social Un-Selling

Hot from my inbox: Yippee! I just got followed.

So, as I usually do, I looked at their profile. Do you see what I see?
2,000 followers. ZERO following? Obviously, whoever this is believes that they are the only ones worth listening to and are preparing to become experts at Twitter Spam. So they follow then un-follow immediately.
I wonder how many of their followers auto-follow everyone that follows them, but never read a tweet? Let’s stop this social unselling and forward, RT and repost this post to the rest of the world. We’ll clean up the sales world one dope at a time!

The #1 Inbound Marketing Mistake

I just read an article about 50 inbound marketing services that your agency should offer. Normally, I’d link to the article, but I’m not because it’s a bad article. It’s mythical and I’m not gonna be a party to it.

I have a friend and former colleague that used to say, “If all you have is a hammer, everything looks like a nail.”
When I was much younger, my father saw me hit a nail with a pair of pliers. He asked, “What are you? An electrician?”
I, like some of you, have a tool box. I’ve got a set of sockets and ratchets, a variety of screwdrivers and wrenches, a few files, saws, hammers, etc. and I know how to use them. Occasionally, I do it myself, but more often than not, I hire somebody to do it for me. Why? Two reasons….
  1. I may not have the right tool, so I’d either have to make do with what I do have or go out and buy the right tool.
  2. The person that I hire will have the tool, know how to use it and probably do a better job than I would have.
So, back to the inbound marketing article. The article talked about relevant content, editorial calendar, social media sites, optimization, tags, links and more. No where in the article did the author suggest that sales should be involved other than reporting their activity and results.
Stupid! Stupid! Stupid! (Is my frustration showing.) This isn’t part of the problem. This IS the problem. Inbound marketing generates a different kind of lead. Downloading your white paper, attending a webinar or completing your form does not mean that a person is ready to be pitched, much less buy and many that have tried inbound marketing have given up or are struggling. Don’t believe me? Sign up for this survey of salespeople and social media.
Bottom line is that if your salespeople can’t sell to inbound leads or if your marketing is attracting leads that can’t be sold, it’s the same result. No sales. No ROI. Waste of time.
I suggest that BEFORE you start an inbound marketing program, you do a professional evaluation of your salespeople, your sales process, as well as you marketing people and marketing processes to determine whether they are capable of executing the strategies of your company.
Want answers? Click here.

21st Century Salespeople, Social Media and Jerry Stiller

Last October, I wrote “Jerry Stiller on Sales” for my other blog and re-posted it here this morning for your easy reference.

Last week, every salesperson, manager and business owner that I spoke with was struggling with the disconnect between their marketing effort(s), their sales process and the way their clients shop and buy.
OK. Here’s the question. Is social media relevant in your world? Does it generate sales? Not leads or buzz, sales? You want to know who’s doing and getting what? This survey is for you.

Jerry Stiller on Sales

describe the imageActually, Jerry Stiller didn’t talk about sales, but I just watched his Capital One commercial again where he says, “People. Look at you. Texting. Blogging. All this technology, but you’re still banking like pilgrims…”

Some days, I know that I must sound like Stiller when I criticize companies that are still selling like pilgrims. They still expect the techniques, tactics and tricks that worked in the 1900’s to work today.

I’ve made door to door and telephone cold calls using lists and straight out of a directory. (What’s a directory?)

I’ve worked Expos, trade shows, home shows, flower shows, etc. You put people in a room, I show up with my smile and a pile of business cards and brochures. (What are business cards and brochures?)

I’ve been the recipient of ‘bingo card leads‘, yellow page call-ins, Executive Luncheon leads and had some success with each. (When was the last time that you used the yellow pages?)

There were a lot of ways to generate leads. Many still work. Even Hubspot, the inbound marketing company, uses demo tables, meet-ups, good old faskioned PR and self-promotion to generate buzz so that their name will be recognized when their cold callers call.

However, this is not an article about different ways of generating leads. Let’s face it. If you’re not doing inbound marketing and you’re not doing it right by using a partner that’s been certified, you’re denying reality. You’re living in La-La Land. You’re giving your market share to your competition.

BUT (and this is the point of this post), selling has changed. In the door-to-door days, they were called marketers, but were taught sales. As advertising, PR, promotion, etc. became vogue, marketing and sales developed a chasm so that they could blame each other for the lack of success and each take full credit if they did succeed. Inbound marketing only works if marketing is totally synchronized with sales. Sales needs to know how marketing is setting the leads up and marketing has to know how sales is following up. There are different strengths and skills required in the two jobs, but there’s one body of knowledge and target market and if you really want to cover the bases, contact me to evaluate your people, your marketing process and your sales process as to whether they can execute on your strategies.

Pre-Survey: 21st Century Salespeople and Social Media

I’ll be releasing a survey tomorrow to determine the level of usage of Social Media by 21st Century Salespeople, Executives and Business Owners and the relative effectiveness of their efforts. Although an email address will be required to receive the results, it will not be required to take the survey. So, identities will be safe. I’ve posted this pre-anouncement for two reasons.

I’ll be asking about usage and results from LinkedIn, Twitter, Facebook, blogs, websites, trade shows, advertising, B2B vs B2C, job title, sales growth, tracking, and lots more.
Is there a question that you would like included? That you’d like to know the answer to? Enter it as a comment or
send me an email
.
This is the link to register to take the survey and/or to receive the results.

RainMaker Maker in Montana

I wrote this in September of 2009. Since then, a lot has happened. Jerry never started a blog, but he’s still fishing.

September 15th, Tuesday morning, 8:30 AM MT: I’m sitting on the deck overlooking Ashley Lake. It’s been about 18 hours since I’ve had internet access or a cell signal and I’m still alive.

Our host, Jerry has written a syndicated column about fly fishing for 30 years. We’ve had several conversations about starting a blog on the same topic. He’s curious, but honestly, if I could fly fish and I lived where he does, I’d be very reluctant to do anything other than fish, hike, or otherwise be close to nature. Nonetheless, I can’t help thinking that he’s got 60+ years of experiences in his head that people who wear suits to work and occasionally cast a line or take a walk in the woods would love to read. I can’t help but thinking that if he started writing about all the spots that he’s fished, things that he’s seen and lessons that he’s learned, that people who dream about living the way he does, would get a little closer. Whether he does or doesn’t, I’m glad that I had the chance.

I should point out that I had Jerry read this post before it got published. First, I’m sharing tidbits and my impressions of very private conversations. Just two guys, brought together by their kids, drinking beer and passing the time, getting to know each other. He may not want any part of it shared and if he says, “No.”, you’ll never read anything past the word, “alive”. Second, I want to make sure that my sharings are accurate. Memory, even within a few hours, can be fuzzy. So, I want to make sure that I get my facts straight.

OK, so, Jerry’s shared a few pieces of wisdom.

Don’t move to Montana if you don’t want to enjoy outside activities when it’s cold.

Montana has six months of winter and six months of crappy sledding.

Jerry teaches a fly tying class. He’s had lots of seniors take the course because they have it on their “bucket list”. Why do they wait?

So, I guess I just want to say, “Thank you, Jerry.” The lesson for us all is that with all that fishing, hunting, hiking and enjoying nature, you still made time to have a rewarding career, build two homes, raise a couple of great kids, and be a great host.

Busy Season Sales in a Lifestyle Business

As many of you know, I’m a beach bum in the summer. Partially luck. Partially by design.

25+ years ago, I was lucky enough to stumble into a business model where the ‘slow season’ was in the summer. I didn’t fight it. I just made sure that I earned enough in the other three seasons so that I could be in ‘maintenance mode’ during the summer.
So, let me ask…
Do you run your business or does your business run you?
Do you know what your natural business cycle is? Do you try to force it or go with it?
How often are you frustrated with the ratio of your results to effort?
Do you know what your value per hour number is for every season and month of the year?
If you had the choice, would you rather work 10 hours today and earn $1,000 today or work 40 hours this week and earn $2,000 this week?
Are you scratching your head and thinking that I’m crazy yet?
OK, let’s get specific. Tomorrow is May 1st. Is that the beginning of your busy season? What do you need to do during your busy season to assure that you’ll have a great ‘off season’ and an awesome year?
Is tomorrow the beginning of your slow season? What should you do to make sure that the other three seasons are your best year ever?
It’s different for everybody. So, there is no ‘one-size-fits-all’ answer, but if you’d like to know what I would do in your specific situation, ask me.
BTW, my three most popular articles last month were:
Did you read them all? See a pattern?

The reports of my death are greatly exaggerated

I receive several email updates every day from various LinkedIn groups. One of them included a link to “5 Ways To Uncover Your Personal Brand’s Strengths” by Jorgen Sunderberg. I don’t know Jorgen. I don’t think I’ve heard of him before and I can’t say that I agree with everything that he wrote in this article, but I can’t use his stuff without letting you know that I got the idea from him. He writes:

“Imagine you are sitting on the porch of your home and old friends, family members, and colleagues are showing up. People are coming to celebrate your retirement. As everyone gathers they are gradually breaking into smaller groups, talking, laughing, and having a great time. They are talking about you and how you have impacted their lives. You get up from the porch and walk around. As you pass by each group you can overhear what they are saying. Write down what you hear. How have you made an impact? What did you do to help them?”

Now, interestingly, I have heard some of this stuff. I remember a client telling someone else that I took their business from $30K/year to $30K/month in less than 6 months. Another client hired me to grow retainers from $40K to $250K/year. He did $7K in month #1, $14K in month #2 and $20K in month #3 (all monthly retainers). When I asked, “Are we done?”, he asked, “What will it take to get to a million?” I’d also expect to hear recaps of sales calls that happened exactly as we had ‘rehearsed’ during a coaching session.
Truth be told, though, I wouldn’t expect all the stories to be ‘happy’. I’d expect some to complain that I was too ‘black and white’ or that I wasn’t easy on them when they didn’t do what they agreed to do.
That brings me to the title. As you know, I retired from Kurlan and Associates last year. I ended every client engagement cleanly and haven’t spoken to most since. Here’s why.
My maternal grandfather died, at work, 9 days short of his 58th birthday. He never got to retire. I turned 60 on 12/29. His son, my uncle will be 82 July. He’s enjoying his retirement and has a couple of part time things that he does to keep active. My father died when he was 72. He did get to retire as a carpenter, but found a fun job helping senior citizens do wooden projects in a workshop environment. Used his brain without heavy lifting.
Retirement doesn’t mean death. Retirement should be enjoyable. Spending time with people that are fun. For me that means working with people who will tell good stories about me and avoiding those that won’t.
If you know an entrepreneurial business person that’s looking to multiply sales, put us together. Just forward this post to them, copy me and include their phone number. I’ll do the rest. I don’t know how long I’ll be retried, but I ain’t dead yet.

Obstacles or Opportunities?

Who would you rather be?

A 20-something who spent the last few years delivering services as a sub-contractor for one company. Surprise! Company’s gone. OOB. Owner left town. Not paying subs (including you!). Customers paid up front, but didn’t get product. Now what?
Another 20-something who is the GM of a well established, well known family business, but is excited by the opportunities in other industries. Stay or go?
A 40-something who’s owned his business for 15+ years, and has had some good ones, but has watched his margins erode to the point that last year, although he had about 500 customers, he didn’t pay himself.
A 50-something who’s been hired to take a company in a new direction by introducing a new non-tangible technology to a commodity customer base with salespeople that sell tangibles.
So, pretend. Who has the biggest obstacle and who has the biggest opportunity?
Please answer in the comment section, but if one of these sounds like you, call me. We should talk.