Think about it.
Don’t leave your customer worse off than when you met!
Ask yourself the question, “Am I part of the problem?”
If your customer is making a mistake, shouldn’t you tell them.
Don’t leave your customer worse off than when you met!
Ask yourself the question, “Am I part of the problem?”
If your customer is making a mistake, shouldn’t you tell them.
Dharmesh Shah makes a few great points in his post asking whether or not you are a Trusted Adviser.
He also gets some interesting comments about the conflicts that arise when faced with the decision.
If a customer wants you to take a shortcut (regardless of the reason), and it’s not the right solution, why do you want to be part of it? Why would you want your name attached to a probable failure?
If you want to be known as the expert; if you want to be known for un-comprising quality; if you want to be known for unparalleled results; why would you let someone else decide on your offering.
Just a few random thoughts about trying to do business with propects that you should just walk by.
He also gets some interesting comments about the conflicts that arise when faced with the decision.
If a customer wants you to take a shortcut (regardless of the reason), and it’s not the right solution, why do you want to be part of it? Why would you want your name attached to a probable failure?
If you want to be known as the expert; if you want to be known for un-comprising quality; if you want to be known for unparalleled results; why would you let someone else decide on your offering.
Just a few random thoughts about trying to do business with propects that you should just walk by.