Learning from Bloggers

First, thank you for reading. Blogging is kind of like being on the radio. You wonder if anybody’s out there. I enjoy the feedback that I get, both as comments to the blog as well as private emails and real conversations about specific posts.

As you may know, I read other blogs. Some are inspiring. Some offer other points of view. Some, I learn from and remember, when you’re learning, you’re growing. I want to thank some other bloggers for their contributions.

Pete Caputa would blush if I wrote all the ways that he’s influenced my blogging and attitude about blogging. He taught me about links, aggregators, blog-versations, blog-quaintences, and so many other things. When someone tells me that they’re not getting value from the internet, I tell them about my son, Mark and introduce them to Pete.

Michael Kreppein‘s written two posts recently that are great examples of how you can get learn from a blog. Many salespeople recognize the value of a networking, referrals and introductions. Michael blends virtuality with reality with his on-line referral machine.

Many of you might consider Trish Bertuzzi to be a competitor of mine. We could compete. We choose not to, but we do get different points of view from each other. Check out Tip #2. It reminded me of Frank with his 6 at 6. He went through a period where he left 6 voicemail messages for 6 CEO’s between 6 and 6:06 AM. If you were a CEO and you got a voicemail message at 6 AM, what would you think?

These are only 4 of the 50+ blogs that I read. Few post every day and honestly, I don’t ALWAYS read every word. You can see the list of blogs that I read by going to my main page and clicking the Blogs I Read link in the right column.

Do any of your competitors, vendors, friends, allies, resources, consultants, etc. have a blog, e-newsletter, or other web presence that you can learn from or that can help you keep an eye on them?

Personality

We talk a lot about B2B salespeople, prospecting, sales process, etc.

What about retail?

On Saturday, Elaine and I went to a movie. While we were in the neighborhood, we went to Talbots so Elaine could do return. However, as you may know, Talbots puts their cash registers in the middle of the store, so that Elaine has to shop her way there. I found a comfortable chair and relaxed. Eventually, Elaine made her way to the register with her return and a very shiek wrap. I watched Elaine interact with the cashier and it was obvious that Elaine was fully engaged and having a good time. I heard the cashier say, “Here you go. Have a nice day and it was nice to see you again, Elaine.” The tonality sounded as though they were school friends that had just reconnected after not seeing each other for a while. Elaine wanted to leave from the other door, which meant that she had to shop her way through the other half of the store. She found a very stylish black coat and a dress. Back to the same cashier. This time, I go closer so I can hear the exchange. Paula acknowledged me with a very natural smile. Elaine introduced me to Paula, by saying that Paula remembered her from Coldwater Creek. Paula had apparently remembered that she’d helped Elaine before and they had a good time sharing memories. Now, here’s my question. How much of Elaine’s second purchase was due to Talbots merchandising? and how much was due to the fact that Elaine wanted to go back and talk to Paula some more?

Paula is one of those people who’s not only engaging, but she’s real. Go see for yourself. She works at Talbots at the Solomon Pond Mall.

Now, how about you? Do you know a retail salesperson that’s special?

Sales Achievement and the 2009 Boot Camp

Are you a sales achiever? How would you grade yourself? Can you answer 10 questions in 5 minutes? We’ve just introduced OMG’s Free Sales Achievement Grader. Click the link to try it for free. Get your personal results and grade in seconds!

Also, Dave Kurlan’s Recession Busting Boot Camp is being held on February 5-6. If sales are an important part of your plan for 2009, the timing couldn’t be better. It’s less than a month away. There are seats left. This is the only time that I will mention it. Several that attended in May, 2008 handled the obstacles presented in the last half of 2008 and had their best year ever. So, click the link, read what’s included. Read what will happen to your and register today. Nothing would be worse than deciding that you’ll register later and forgetting to do it.

Happy New Year!