I was watching a couple of salespeople recently and rather than post about them, I thought that I’d reference another expert….Mr. Magoo. Mr. Magoo has a very limited vocabulary. He gets by with one or two sounds. However, he’s an expert when it comes to using the tonality, volume, pace of his sounds to get his point across. Note also his facial expressions. Can you tell the difference between,
“Are you paying attention?” and, “When are you gonna be done working?”
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He also uses body language and posturing. Can you guess what he’s thinking?
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So, remember when you’re trying to communicate, whether it’s selling, managing, or in recreation, that communication is more than the words you use, it’s also the quality of the sound and the appearance of your physiology.
Can we go now?
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RainMakers & Sales Rock Stars 
Great post Rick. Might I also add that many salespeople are always worried that a tough question might upset their prospects. No chance if they do it your way – paying attention to tonality, pace, posture, etc.
I think this is great. I’ve never seen the cat approach to a blog but it made a great point. In a training I took last year it taught me about posture and tone when presenting. It makes a difference.
You’ve made your point in more ways than one. Thank you for reading and commenting and for what you’re doing to save the world.