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This entry was posted on 11/8/2006 9:23 PM and is filed under uncategorized.
Today I was stupid. Today I forgot everything. Today, I wish I had an eraser.
I have a client, Pete. Pete's a great client. Does everything that he's asked. Making great progress. He's a poster boy for what we preach. A great example and he publicly gives us credit for his recent success.
So, Pete tells me George has a great product and is working really hard, but really needs help. George is a great guy and I should really help him. I see George around a lot and he is personable. I trust Pete's judgment that George's product is awesome (I'm not an expert in his field. Just mine.)
So, today, I call George and we talk about his business, etc. and as it turns out, he's working with a management consultant named Reginald. After a little more conversation, George told me that Reggie was giving him sales training.
Why is a management consultant giving sales training? Because he found someone who will pay him for it. Now, I know Reggie. Reggie wants ten clients, he has one. George. It's been that way for over a year. If Reggie can't meet his own sales goals, what business does he have trying to teach someone else to reach their's? I was pissed and I let it show. I may have said something like the blind leading the blind. I may have asked who was training Reggie. I know that I wondered what made this idiot think that he could teach anybody how to sell?
You ready? Here's the lesson.
I cared. For some reason, I let George under my skin. Pete liked him. Pete wanted him to succeed. For some reason, I let myself care and I lost my objectivity. I knew that George was making a mistake and I cared that he was wasting his time and money. Exactly why. I don't know, but here's the bottom line.
You can't care until your prospect does. If a prospect wants help, great. Help them. If a prospect wants to let their business go down the drain, if they truly want to, what business is it of yours. Let it go.